In addition to your PPPoE login details when connecting your Aquiss broadband connection, across certain networks/products that we offer, you will also need to supply the VLAN ID. The guide below provides a basic guide to show you how to add these details on PFSense hardware.
A special thanks to our customer, James Wolf, who has created this guide.
Networks that require Internet VLAN IDs for PPPoEThe following networks require this additional setting when making a PPPoE connection. Without it, your Aquiss username/password will not complete its connection to the internet.
- CityFibre (VLAN ID is 911)
Configuring InterfacesNavigate to Interfaces -> Assignments -> VLAN![](https://support.aquiss.net/en/download/4cff61ee43af93c3300e919645b439b5a7335eca?t=dc57ebc1a2a4c251578e4305d18e7413)
Click Add
Select WAN interface as parent interface, use
911 for VLAN tag and click save
Go to Interface -> Assignments ![](https://support.aquiss.net/en/download/675cf735f1a4a23fa39f2d01c7ec48215f99ac17?t=e852597fae04b59167b42ec24bae57fd)
Click Add next to the VLAN interface
Click on the newly-created interface - OPT1
General Configuration
PPPoE ConfigurationEnter your Aquiss username/password
![](https://support.aquiss.net/en/download/67f6cf260a5112a601ceef8284a9d4276b2897c4?t=c750484a0f28e199583f5a5407213082)
Click Save
Adjust your firewall rules as appropriate,
considering that the newly created VLAN interface is your WAN interface.